Shipping & Order Support

Before submitting an order support ticket, please read the following information in detail and it’s entirety.

  • Orders are processed in the order they are received and are shipped within 24 to 48 hours, Monday- Friday.
  • Orders received on Friday after 8:00 am EST will be shipped the next business day.
  • All orders are shipped via USPS, therefore arrival time will be based on your area and carrier.
  • All products are shipped from South Florida. Restrictions may apply to some products due to international regulations.
  • When you place an order, you will have the option to calculate and choose a preferred shipping type ie “Priority Mail,” etc.
  • A tracking number via e-mail confirming that your order has been shipped.
  • For information regarding our Refund Policy, please visit this page.

Please fill out the form below for any questions related to your order. We will reply to your message via email within 24 to 48 hours.

NOTE: Free Shipping promotions only apply to the U.S. (excludes Hawaii and Puerto Rico). Order total must meet the minimum amount after discounts and before taxes for promotion to apply.